Operation Services_浙江通通达科技有限公司

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Operation Services

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Home

Application

Delivery Bots

Sanitation Bots

Charging Bots

Core Tech

Operation Services

Service Method

Service Content

Remote Platform

Mobile APP Terminal

Join Us

Contact

Operation Services

Service Method Service Content Remote Platform Mobile APP Terminal

Service Method

Ensure the full lifecycle of your robots

Multi-to-One Support via WeChat Groups<br/>VIP Service

Multi-to-One Support via WeChat Groups
VIP Service

VIP After-sales Groups are established simultaneously upon equipment delivery
Targeting sudden on-site operation issues
Instant services from operation, technical, and after-sales personnel within the group

Customized Service
One-Stop Support

Customized design parameters of robots are formulated based on industry scenario requirements
Factory production, assembly and testing are conducted to ensure compliance with industry scenario requirements

24/7
Customer Service Support

400 Hotline / Online Work Order Instant Response
Full Coverage of Remote Diagnosis
Real-Time Early Warning on Cloud Monitoring Platform
Automatic Switch to Manual Takeover for Emergency Situations

Free OTA Updates

Free Updates for Autonomous Driving Algorithms and Safety Systems
Advance Notifications of Feature Updates Pushed to the Management Platform

24 Hours a Day<br />Autonomous Driving Online Support

24 Hours a Day
Autonomous Driving Online Support

Pre-event Early Warning + In-event Intervention + Post-event Optimization
Ensure the safety and continuity of autonomous driving robots during 24/7 operation

Free Financial Empowerment

Customize Exclusive Solutions Based on Requirements:
Zero Down Payment + Ultra-Low Interest Rate
Ultra-Long Term (Up to 60 Installments)
Ultra-High Credit Limit (Up to 10 Million RMB)

Assistance with Right-of-Way Application

In cities with open right - of - way, unified and efficient application procedures are provided to facilitate compliant road use and worry - free operation.

Route Deployment Support

Free Deployment of Initial Routes
Subsequent Routes Flexibly Added as Business Grows
One Free Modification for Individual Routes per Year

Service Content

Provide hands-on support to empower enterprises to reduce costs and increase efficiency

Operational Empowerment

7*24 Hotline Customer Service
Multi-to-One Service via WeChat Groups
120-Second Rapid Response
On-Site After-Sales Service
Collaborative Handling by Urban Operations Managers

Training Empowerment

On-Site One-on-One Resident Training
One-Stop Guidance
Detailed Explanation of APP Functions

Road Right Empowerment

Road Right Empowerment
Unobstructed Application for Road Rights in New Cities
Support for Route Expansion
Free First-Batch Deployment Routes
One Free Annual Route Adjustment per Vehicle

Financial Empowerment

Zero down payment
Ultra-low interest
Super-long term (up to 60 installments)
High credit limit (up to 10 million yuan)

Remote Platform

Vehicles are connected to the Tongda Smart Cloud Platform system, which responds proactively to vehicle-end requests 24 hours a day to ensure the safety of vehicles during operation. In necessary cases, manual remote intervention on vehicles will be conducted to guarantee delivery efficiency and road safety.