This Policy Applies to All Products and Services Provided by Tongtongda Technology (hereinafter referred to as "We")
This Policy applies to all products and services provided by Tongtongda Technology (hereinafter referred to as "We") through websites, mobile applications, mini-programs and other clients (collectively referred to as the "Platform" hereinafter). We are committed to protecting the rights and interests of users' personal information. The following will detail how we collect, use, share, store and protect your personal information.
I. Definitions and Scope of Application
Personal Information: Refers to various information recorded in electronic or other forms that is related to an identified or identifiable natural person, including but not limited to name, contact information, device information, etc.
Sensitive Personal Information: Includes biometric data, religious beliefs, medical and health information, financial account information, and other information that may endanger personal or property safety if disclosed.
Scope of Application: This Policy applies to all services provided by Tongtongda Technology and its affiliated companies, but does not include services or content independently operated by third parties.
II. Data Collection and Use
We only collect and use your personal information in the following necessary scenarios:
Basic Functions
Collect name, mobile phone number, and email address when registering an account.
Record device model, operating system, and IP address when using services.
Collect bank card information or third-party payment account information in payment scenarios.
Additional Functions
Location-based services require separate authorization, which is used to optimize local services.
Camera/photo album permissions are used for scanning codes or uploading images (e.g., submitting work orders).
Voice function is used for voice interaction or customer service communication.
Automated Decision-Making
We may provide personalized recommendations through data analysis, but we will ensure that the decision-making process is transparent and fair, and provide an option to opt out.
III. Data Sharing and Disclosure
Third-Party Services
Only share necessary information with partners who have data security capabilities (e.g., logistics service providers obtain delivery addresses).
Require third parties to sign confidentiality agreements and prohibit the use of information for other purposes.
Legal Requirements
Provide data in response to legitimate inquiries from judicial authorities or government regulatory requirements.
In the event of transactions such as corporate mergers and acquisitions, ensure that the information recipient continues to fulfill the obligation of protection.
Cross-Border Data Transfer
Personal information collected within the territory of China shall, in principle, be stored within the territory of China.
If cross-border transfer is required, compliance shall be ensured through security assessments, standard contracts, and other methods.
IV. Data Security and Storage
Security Measures
Adopt technologies such as encrypted transmission (SSL/TLS), access control, and data desensitization.
Conduct regular security vulnerability detection and risk assessment.
Establish an emergency response mechanism for data security incidents and notify affected users within 72 hours.
Storage Period
Retain data only for the minimum period necessary to achieve the purpose of processing.
After account cancellation, delete or anonymize the data within the scope permitted by law.
V. Protection of Users' Rights
You are entitled to the following rights, which can be exercised through platform settings or customer service channels:
Right of Access: Inquire about personal information and processing records at any time.
Right of Correction: Request correction if you find that the information is inaccurate.
Right of Deletion: Apply for data deletion under circumstances stipulated by law.
Right of Withdrawal: Withdraw granted permissions at any time, but this may affect the use of some functions.
Right of Complaint: If you have objections to the processing actions, you may file a complaint with the regulatory authorities or resolve the issue through legal channels.
VI. Protection of Minors
We do not actively collect personal information of minors under the age of 14.
If a guardian discovers that a minor's information has been improperly collected, they may contact us to delete it.
For minors aged 14 and above, guardian consent is required to use some functions.
VII. Policy Updates and Notifications
We may update this Policy in accordance with business development or changes in laws. Major changes will be notified through pop-ups, emails, and other methods.
Your continued use of the services shall be deemed as your consent to the latest Policy. If you do not agree, you may stop using the services and cancel your account.
